Frequently Asked Questions (FAQs)

What is Shop Your Spare?

Shop Your Spare is an online marketplace for high-quality car spare parts. We connect customers with verified vendors to ensure they get the right parts for their vehicles at competitive prices.

Q2: What types of spare parts do you sell?

We offer a wide range of spare parts, including:
✔ Engine & Transmission Parts
✔ Brakes, Suspension & Steering Components
✔ Electrical & Lighting Accessories
✔ Body & Interior Parts
✔ Tools & Equipment

How long does shipping take?

Shipping times vary based on your location and the vendor’s location. Most orders are delivered within 5-7 business days.

Can I track my order?

Yes! Once your order is shipped, you will receive a tracking link via email/SMS to monitor your delivery status.

Can I return a product if it doesn’t fit my vehicle?

Unfortunately, we do not accept returns. Please ensure the part is compatible before purchasing.

Can I cancel my order after it has been shipped?

No, orders cannot be canceled after shipping. Make sure to review your order before confirming.

Do you offer refunds?

No refunds are provided once the product has been shipped. However, if there is a defect or wrong item delivered, contact our support team for assistance.

I am a vendor. How can I sell my spare parts on your platform?

We welcome vendors to partner with us! Fill out the Vendor Registration Form on our website, and our team will get in touch with you.

What are your customer support hours?

Our support team is available Monday to Saturday, 10 AM – 5 PM (IST).

What payment methods do you accept?

We accept credit/debit cards, net banking, UPI, wallets, and other secure payment methods.