Welcome to Shop Your Spare! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website www.shopyourspare.com or use our services.

1. Information We Collect

When you interact with our Website or services, we may collect the following types of information:

a) Personal Information (Provided by You)

• Name (First & Last)
• Email Address
• Phone Number
• Billing & Shipping Address
• Payment Details (Processed securely via third-party payment gateways)
• Vehicle Details (if provided for compatibility checks)

b) Non-Personal Information (Collected Automatically)

• IP Address
• Browser Type & Device Information
• Pages Visited on Our Website
• Date & Time of Access
• Cookies & Tracking Data (See Cookies Policy section)

c) Vendor/Seller Information

• Business Name
• GST/VAT & Business Registration Details
• Bank Account Information (for vendor payments)

2. How We Use Your Information

We use the collected information to:
✔ Process Orders & Payments – To fulfill your purchase and deliver products.
✔ Improve Customer Experience – To personalize and enhance your shopping experience.
✔ Provide Customer Support – To resolve issues, inquiries, and complaints.
✔ Marketing & Promotions – To send offers, discounts, and newsletters (with opt-out option).
✔ Fraud Prevention & Security – To detect and prevent fraudulent transactions.
✔ Vendor & Partner Management – To manage seller accounts and process payouts.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

a) Service Providers & Partners

• Payment gateways (e.g., Razorpay, PayPal, Stripe) for secure transactions.
• Logistics & shipping partners for order delivery.
• Marketing & analytics providers for improving user experience.

b) Legal Compliance & Protection

• If required by law, government authorities, or legal proceedings.
• To enforce our Terms & Conditions and protect against fraudulent activities.

4. Data Security Measures

We take the security of your data seriously and implement:
SSL Encryption for secure transactions.
Secure payment gateways for processing payments.
Limited access to personal data, only for authorized employees.
Regular security audits and updates to prevent unauthorized access.

However, while we follow industry-standard security measures, no system is 100% secure, and we cannot guarantee absolute security.

5. Your Rights & Choices

As a user, you have the right to:
Access & Review your personal data stored with us.
Modify or Update your information through your account.
Opt-out of marketing emails & promotional messages anytime.
Request Deletion of your account and personal data (subject to legal retention policies).

To exercise your rights, please contact us at contact@shopyourspare.com.

6. Cookies & Tracking Technologies

We use cookies to enhance your experience and collect browsing data.

Types of Cookies We Use:

Essential Cookies: Required for website functionality (e.g., login, cart management).
Performance Cookies: Help us analyze site traffic and improve usability.
Marketing Cookies: Used for personalized ads and promotions.

You can disable cookies through your browser settings, but some website features may not function properly.

7. Third-Party Links & Services

Our website may contain links to third-party websites (e.g., payment processors, manufacturers). We are not responsible for their privacy policies or content. We recommend reviewing their terms before using external services.

8. Data Retention Policy

We retain your data for as long as:

• Your account remains active.
• It is needed to provide our services.
• It is required for legal, tax, or compliance purposes.

Once data is no longer necessary, we securely delete or anonymize it.

9. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect data from minors. If we discover a child has provided personal data, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in business practices or legal requirements. Any updates will be posted on this page with an updated effective date.

11. Contact Us

For any privacy-related inquiries, please contact us:

Email: contact@shopyourspare.com
Phone: +91 9753303264

By using Shop Your Spare, you acknowledge and agree to this Privacy Policy.